By Sidney Dekker
How do humans do something about having "caused" a negative coincidence? How do they cope once they live on and feature to reside with the implications ever after? we have a tendency to blame and fail to remember pros who reason incidents and injuries, yet they're sufferers too. they're moment sufferers whose studies of an incident or opposed occasion might be as irritating as that of the 1st victims’. but details on moment victimhood and its courting to protection, approximately what's identified and what corporations may wish to do, is tough to find.
Thoroughly exploring an rising subject with nice relevance to security tradition, Second sufferer: blunders, Guilt, Trauma, and Resilience examines the lived event of moment sufferers. It is going via what we all know approximately trauma, guilt, forgiveness, and injustice and the way those should be felt by way of the second one sufferer. the writer discusses tips to behavior investigations of incidents that don't alienate moment sufferers or cause them to consider even worse. It explores the significance aid and resilience and the place the obligations for growing it could possibly lie.
Drawing on his particular history as psychologist, airline pilot, and protection expert, and his personal studies with aiding moment sufferers from quite a few backgrounds, Sidney Dekker has written a strong, relocating account of the adventure of the second one sufferer. It types compelling examining for practitioners, danger managers, human assets managers, safeguard specialists, psychological medical examiners, regulators, the judiciary, and plenty of different execs. Dekker presents a robust theoretical historical past to advertise realizing of the placement of the second one sufferer and reliable sensible suggestion approximately how you can take care of trauma that keeps after an occasion resulting in preventable damage or perhaps avoidable dying of a sufferer, purchaser, or colleague.
Listen to Sidney Dekker discuss his publication